CV
Cathy V

1 reviews | Active since Apr 2014

13 Nov 2015, 18:07

Not iFix more like iBreak, part 1

What a nightmare. This has been my first and last experience with dealing with this company specific. I will do my best to give this store the worst reputation I can.<br> I took in my iPhone 6 1 Nov to the Tygervalley iFix to repair a small crack in my screen. This crack was caused by falling from my lap onto the ground, no more than 30cm. I've been using my phone like that with a screen protector for almost 2 months without any problems at all.<br> <br> They did all the checks, screen, mic camera etc. Everything was working 100%. After waiting 2 hours I got to the shop and they said the screen they had was faulty and that I,the customer, must take it to the Canal Walk branch so they can fit a new screen.The lady tried to put on my phone which didnt want to go on.The technician explained it wont go on because he actually broke the screen further by taking it off but once they replaced it it would work.At canal walk I took the phone out and the phone was HOT. they replaced the screen and battery and the phone still wouldnt go on,another 2 hours.I then had to go back to Tygervalley because this was their mistake. The lady there promised me the manager would phone me he never did.

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Replies (1)
weFix
weFix's reply15 Apr 2018, 20:06
Official

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