PF
Peter F
1 reviews | Active since Feb 2022
22 Jun 2022, 08:04
Not answering queries raised on Website
I raised a query on their website with regard to stock availability of a battery for my iPhone 5s and cost at their Clearwater branch a week ago.
They don't answer the phone as well at this branch!!
They promised a 24 hour turnaround.
To date I have not yet had a reply
Very poor customer service
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Replies (1)
weFix's replyOfficial
22 Jun 2022, 11:03Good Morning Peter
Thank you for reaching out to us
We're so sorry that you have not as yet received a response. We have checked in with our CXP Team and we do not locate a query from you. Could you please advise which website you had queried on in order for us to further look into this for you?
weFix no longer has a store in Clearwater thus if you're sending it to their email address it should bounce back advising you on this.
We have a store in Menlyn and Cresta, please let us know which store you would like to go into and we will check stock availability for you.
Kind Regards
weFix
Thank you for reaching out to us
We're so sorry that you have not as yet received a response. We have checked in with our CXP Team and we do not locate a query from you. Could you please advise which website you had queried on in order for us to further look into this for you?
weFix no longer has a store in Clearwater thus if you're sending it to their email address it should bounce back advising you on this.
We have a store in Menlyn and Cresta, please let us know which store you would like to go into and we will check stock availability for you.
Kind Regards
weFix
weFix's reply22 Jun 2022, 11:03
Official
Good Morning Peter
Thank you for reaching out to us
We're so sorry that you have not as yet received a response. We have checked in with our CXP Team and we do not locate a query from you. Could you please advise which website you had queried on in order for us to further look into this for you?
weFix no longer has a store in Clearwater thus if you're sending it to their email address it should bounce back advising you on this.
We have a store in Menlyn and Cresta, please let us know which store you would like to go into and we will check stock availability for you.
Kind Regards
weFix
Thank you for reaching out to us
We're so sorry that you have not as yet received a response. We have checked in with our CXP Team and we do not locate a query from you. Could you please advise which website you had queried on in order for us to further look into this for you?
weFix no longer has a store in Clearwater thus if you're sending it to their email address it should bounce back advising you on this.
We have a store in Menlyn and Cresta, please let us know which store you would like to go into and we will check stock availability for you.
Kind Regards
weFix