Not accepting liability for inferior screen replacement

Please note that all marks and dents where noted at the time of my booking in the device the one you mention is already recorded that is where the last screen cracked prior to the repair .

When I returned with the device I immediately informed your staff that please do not let your technical guys automatically assume that there’s a dent here and this is where the phone cracked as was noted and signed for when the device was first repaired .

This is exactly what they have done, a phone cover was put on the device when I collected it ,this is an easy way out for you to deny any liability for an inferior screen replacement ,I will forward this to my attorneys to explore the CPA in terms of my rights and recourse.