1 reviews | Active since Oct 2022
Not acceptable & disappointing service from WeFIX.
Dear WeFix, You undertook to replace the vaulty Ipnone 8 that we paid R4,000.00 for. Unfortunately the 2nd replacement iPhone 8 was worse than the first! I ported it from my old phone after days of waiting for the load shedding to give me enough time to port. Then the sound on the phone was shocking. I took it into the iphone shop in the Garden Route Mall and they tested it. The phone not only had the bottom right and left mics not working but was also missing important *****s meaning the phone was not waterproof and obviously had not been checked before sending it to a another customer. WeFix have again not responded to this! I have the report from the iphone shop showing that the iphone was taken in for checking by a previous owner in October with the SAME problem. They just fobbed me off with any old replacement! NOT ACCEPTABLE! Please sort this out with a WORKING LOVINGLY REPAIRED replacement WEFIX iphone8 or give us our money back and fetch your vaulty replacement iPhone8! Disappointed. Shelagh Matthews I
