No response to my problem

Mail sent to ifix days ago: About a month ago I took my phone in to Ifix for a screen replacement as mine was cracked. I used to take it to the cheaper store but they weren't avail that day. After paying and collecting a few hours later I asked the lady why the button felt more indented as tho the glass protruded which I immediately noticed on taking the phone from her. She advised that it's new glass and will still settle? After taking quite a while to get used to I noted that sometimes I couldn't get into apps on touching the screen which I used to be able to do all the time and without hassle. Yesterday on having yet the same problem I pushed the main button to get out of where I was a bit harder because it was stuck yet again but because the glass isn't flush with the button the glass made a crack right next to the button I was pushing.<br> What I can't understand is Howcome a cheaper non-branded company can get screen replacement right yet ifix can't. I've never heard if it needing to \settle\" nor have I experienced these probs before istore replaced the screen. Seems like generic glass out in place! <br> Rose Whitmore<br> No reply yet!<br> "