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desireevannoordwyk D

1 reviews | Active since Jun 2017

29 Dec 2022, 13:03

No response or help!!

I bought an IPhone 7 Plus and the microphone is not working. I am within my 30 days guarantee and want a refund. I’m extremely angry because I have sent 2 emails with no response. I chatted to someone on Instagram Messenger and was asked for the order number and then no response and it’s now 2 days later. I bought this IPhone because I recently lost my hearing in both ears in a car accident and have to now wear hearing aids for h to r rest of my life. An IPhone is the best device that connects to hearing aids!

Someone return my messages!!!!!!!!

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Replies (4)
weFix
weFix's reply29 Dec 2022, 13:43
Official
Good day Desiree

Thank you for messaging us 
We're so sorry to hear about your accident.

We also sorry that you have not as yet received a response.
Our Customer Service Manager will be sending you an email now to further discuss

We do apologise for any inconvenience caused

Kind Regards
weFix
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desireevannoordwyk D's update29 Dec 2022, 15:50
Reviewer Update
Thank you.
Please, as soon as possible!
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desireevannoordwyk D's update30 Dec 2022, 09:57
Reviewer Update
Hello

I still haven’t received any feedback.

Please get back to me!!!!!!!

I need to get sorted. This is ridiculous!!! I can’t have a phone that doesn’t work!!!!!!


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desireevannoordwyk D's update30 Dec 2022, 12:47
Reviewer Update
I am needing assistance!!!!