AJ
Andre J

1 reviews | Active since Oct 2018

11 Oct 2018, 16:10

No parts, big lies!

I took my Huawei P10 lite in for repair on the 20th of May 2018. The charge port and back glass was broken. I kept phoning in every week with the same response "waiting for parts." I collected the device on the 5th of October 2018 not a happy customer. I gave in the device at another repair center in krugersdorp valleyview on the 6th of October 2018 at exactly 16:17 and got a call back the next morning that my device is working great, which it is. The repairer also charged me significantly less (23% less) than we fix. I will never support the company again. If you say they mainly focus on apple products then the should not have taken in my device and besides that I had repaired a iPhone 5S from my local guy with genuine battery and screen for R200 less than wefix. It took him less than 45 minutes. Thank you for upsetting my life.

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Replies (2)
weFix
weFix's reply12 Oct 2018, 08:13
Official

Hi, we're sorry to hear you've had this experience with us, it's not the level of service we like giving our customers. Please send us an email to *** and we will look into this matter for you.

weFix
weFix's reply12 Oct 2018, 08:13
Official

Hi, we're sorry to hear you've had this experience with us, it's not the level of service we like giving our customers. Please send us an email to *** and we will look into this matter for you.