1 reviews | Active since May 2013
No customer follow-up
<p>I had broken my iphone 6 screen in late 2016 and had it replaced by weFix in Clearwater. i had started noticing that my screen was lifting from the right bottom edge. It had eventuallly lifted to the point where my display became affected. I had taken the phone back to weFix in Clearwater Mall on the 02/03/2017 and asked the store to contact me as soon as my phone was ready. I dropped the phone off at 13:00 and received no call so i went to the store at 17:00 to collect my phone expecting it to be sorted out. I was then told that they dont have stock of iphone 6 black screen so they will temporarily put ona white screen and should have stock the next day and that i would be called. I was not called by the store so i called the store and they mentioned that they did receive stock and that i would be called on Monday. Yet again no call from the store on Monday (06/03) or Tuesday so i called the store and was told to bring in my phone to get repaired. Hopefully this time a proper job is done! </p>
Good day Mr. Rumaisa,
The Clearwater store has been made aware of your complaint and we will be working with them to have this resolved as quickly as we can.
If you have any concerns, do not hesitate to contact us on ***.
Kind regards
The weFix Social Media Team
Good day Mr. Rumaisa,
The Clearwater store has been made aware of your complaint and we will be working with them to have this resolved as quickly as we can.
If you have any concerns, do not hesitate to contact us on ***.
Kind regards
The weFix Social Media Team
