DD
Dylan D
1 reviews | Active since Oct 2011
10 Sept 2015, 16:23
Never put put back the *****s
so my Iphone 6 plus went in to be checked at the iFix store in menlyn, got it back as unfixable, went to istore to get a report on what is wrong so that I can file it for insurance purposes, now I am being refused as it shows my phone has *****s missing and they stating it was tampering, now I am sitting with a very expensive paper weight and not able to claim from insurance, thanks for *****ing me.
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weFix's replyOfficial
10 Sept 2015, 17:25Hello DylanvD,
As per our telephonic discussion, I apologize for the inconvenience of this situation. I spoke to our technician and he is adamant about the fact that he returned all parts and *****s to your device as it was booked in. I also apologize for the fact that the cause of damage was not explained to you. Further more, I would also like to apologize for the fact that you were not informed that we issue Damage reports for insurance purposes.
I have sent your Damage report to you, and hope that your insurance will find everything in order.
Please contact me should you require any further assistance.
As per our telephonic discussion, I apologize for the inconvenience of this situation. I spoke to our technician and he is adamant about the fact that he returned all parts and *****s to your device as it was booked in. I also apologize for the fact that the cause of damage was not explained to you. Further more, I would also like to apologize for the fact that you were not informed that we issue Damage reports for insurance purposes.
I have sent your Damage report to you, and hope that your insurance will find everything in order.
Please contact me should you require any further assistance.
weFix's reply10 Sept 2015, 17:25
Official
Hello DylanvD,
As per our telephonic discussion, I apologize for the inconvenience of this situation. I spoke to our technician and he is adamant about the fact that he returned all parts and *****s to your device as it was booked in. I also apologize for the fact that the cause of damage was not explained to you. Further more, I would also like to apologize for the fact that you were not informed that we issue Damage reports for insurance purposes.
I have sent your Damage report to you, and hope that your insurance will find everything in order.
Please contact me should you require any further assistance.
As per our telephonic discussion, I apologize for the inconvenience of this situation. I spoke to our technician and he is adamant about the fact that he returned all parts and *****s to your device as it was booked in. I also apologize for the fact that the cause of damage was not explained to you. Further more, I would also like to apologize for the fact that you were not informed that we issue Damage reports for insurance purposes.
I have sent your Damage report to you, and hope that your insurance will find everything in order.
Please contact me should you require any further assistance.