NT
Ndumiso T

1 reviews | Active since Dec 2018

03 Dec 2018, 15:47

Mystery Client

I’m really fed-up with weFix Quality of Services and I think the main reason they get away with poor services is that there is limited negative publicity about their poor work. Most people in need of their services once they are frustrated they just decide to move on and look for other service providers, leaving other clients to fall victim of weFix/ weDestroy/ weFool. So I feel its high time clients ganged up to share info on and videos of the poor services.

I’m planning to set up a YouTube platform and register a web-domain to share experiences of clients in weFix shops and other related service provider (based on reviews from Hello Peter great initiative). We can easily start with the weFix in Melrose as their service is always guaranteed to be poor. We will be moving to other weFix branches around Johannesburg. To make this initiative a success I will need input from you through (WhatApp) ********** . Please contact me via WhatsApp.

I will be looking for donations to fund this project and I will also be looking for any voice recordings, pictures and videos to assist with content for the Youtube Channel. Please get in touch and let’s chat the way forward.

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Replies (2)
weFix
weFix's reply03 Dec 2018, 16:38
Official
 Hi Ndumiso, we're sorry to hear you've had this experience with us, it's not the level of service we like giving our customers. Please send us an email to *** with your job number and we will look into this matter for you.
 
NT
Ndumiso T's update03 Dec 2018, 17:25
Reviewer Update
Hi! The issues is not on a specific job. The issues is on the General Service Quality. I have already withdrawn my laptop from the branch. I think for upcoming complaints, that our team will be compiling via the Anti-weFix Campaign WhatsApp Group and Videos in the Youtube Channel. You will be in a position to get detailed info on cases that customers are unhappy about.