1 reviews | Active since May 2016
My working phone with cracked screen no longer works!
I took my iPhone 6 plus to WeFix Canal Walk to replace a cracked screen. This phone has been great and despite having a cracked screen it still worked perfectly.
After the screen was replaced I took the phone home and noticed that the touch screen was working intermittently and gradually getting worse. I took the phone back to WeFix today (3 days later) and waited 2 hours to be told that the Touch IC on the phone is damaged and there is nothing that can be done to fix it.
When I explained that the phone was working perfectly before I took it in for the screen replacement, I was told that sometimes these problems only reflect when the battery is unplugged. This doesn't make sense to me and sounds like an excuse for breaking a phone!
Whichever way you look at it, I had a working phone on Sunday, 22 October 2017, when I took my phone to WeFix and now the phone is broken and I don't have insurance for it.
I WISH I had not taken my phone there.. I will definitely not use WeFix again and I will warn anyone willing to listen not to use the company.
Good day
We are sorry to see this and assure you that we will investigate into this immediately - do expect feedback from us soon
Sincere regards,
Giselle Nareen on behalf of weFix
Good day
We are sorry to see this and assure you that we will investigate into this immediately - do expect feedback from us soon
Sincere regards,
Giselle Nareen on behalf of weFix
Good day
We are sorry to see this and assure you that we will investigate into this immediately - do expect feedback from us soon
Sincere regards,
Giselle Nareen on behalf of weFix
Good day
We are sorry to see this and assure you that we will investigate into this immediately - do expect feedback from us soon
Sincere regards,
Giselle Nareen on behalf of weFix
Good day
We are sorry to see this and assure you that we will investigate into this immediately - do expect feedback from us soon
Sincere regards,
Giselle Nareen on behalf of weFix
Good day
We are sorry to see this and assure you that we will investigate into this immediately - do expect feedback from us soon
Sincere regards,
Giselle Nareen on behalf of weFix
