1 reviews | Active since Dec 2016
More like WeTakeYourMoneyForNothing
This company is more interested in getting cash in their tills than actually servicing their client. I have a DJI Mavic Pro with a damaged gimbal. These guys are supposed to be DJI certified repair technicians, I doubt that now after my experience.
When I first went in to get an idea of the problem, everyone at the kiosk was reluctant to give me any idea of what may be wrong with my Mavic Pro drone without booking it in, this costs R390 essentially if you don't go with through with the repair work. First point of pulling you in.
So I took the chance and when I got the first quote back it was R7000 to replace the whole camera, even though I knew it was only 2 minor cables that needed replacing. When I queried this, the technician quickly changed is prognosis of the problem, why was this not done in the first place?
I waited over a week for the next quote to come and when it did, the was now R3000 odd but now included a totally irrelevant piece to the problem. When I queried it, first I was told it comes in a set ****rue) and then told it was an SKU error. The technician was quickly proving to not be *********** on this item.
I am now awaiting the correct quote which is taking over a week with no follow up even though I was promised a 1 day turn around. So I am now inspired to source my own repair elements and fix this myself. These guys need to be shown how its done and if all goes well, I will compete with them and take their business from them, they don't deserve it.
Good evening
I am so sorry for the delayed response - somehow this review slipped through the cracks and I did not see it until now. Please urgently email me your contact and job details and I will address your case immediately - ***
Best regards and sincere apologies once again,
Giselle Nareen on behalf of weFix
Good evening
I am so sorry for the delayed response - somehow this review slipped through the cracks and I did not see it until now. Please urgently email me your contact and job details and I will address your case immediately - ***
Best regards and sincere apologies once again,
Giselle Nareen on behalf of weFix
