1 reviews | Active since Mar 2017

02 Mar 2017, 14:22

iPhone charger

<p>I'm writing this in frustration.</p> <p>I bought a charger in October last year because I was told it's guaranteed for a year.. Now that I have problems stories about only guaranteed for 3 months comes up.. when I was in midrand </p> <p> </p> <p>So i go to WeFix Nelspruit, as I try to buy another charger I was promised a 1 year guarantee for it and it's the same thing. So definitely some thing is wrong with WeFix. Question is are you marketing lies or I need to go collect a new charger?</p> <p> </p> <p>I already sent in an email to WeFix mall of Africa but I was ignored.</p> <p> </p> <p>This is the last attempt to get my issue resolved, then I can escalate the matter to the authorities.</p> <p> </p> <p>regards </p> <p>mashila maluleke</p>

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Replies (1)
weFix
weFix's reply09 Mar 2017, 11:53
Official

Good day Mashila,

The problem has been resolved by Suzan and her Mall of Africa team and a new charger is being arranged for you at the Nelspruit branch.

We hope that we were able to turn your experience around to your liking, but if you have any concerns or questions do not hesitate to contact us on ***

Kind regards
The weFix Social Media Team