IPad destroyed

<p>I took my iPad Air 2 to a store in Polokwane called WeFix to get my screen replaced. When it came back R4000 later, it had marks by the corners to show that it was opened. The battery wouldn't charge, my touch ID wasn't working. I took it back and they wanted me to pay to fix the touch ID and battery to which I protested. They then replaced the battery for free but could not fix the touch ID, and now it seems that the power button randomly presses itself even when the iPad is not being used. Are these guys endorsed by Apple? Not to mention that they lost my pouch. </p>