1 reviews | Active since Sept 2011
IFIX - REPEAT OFFENDER
A few years ago, after an utterly horrible bad service experience, with IFIX, I vowed never to return.<br> <br> But over the Easter, in a moment of what can only be described as madness, I took two devices - an Iphond and an Ipad to the Waterfrontbranche to have cracked screens replaced. Both devices were working perfectly.<br> <br> I collected the IPhone after an hour and the repair was carried out correctly - as should be the case.<br> <br> When I returned to collect my IPad I was told by the technician that he had experienced a problem. The wiring needed to be reflowed. But, he would try his best and call me back.<br> <br> But true to IFIX form, he didn't call me back, and a few hours later I was told by a sales consultant that the IPad was now \beyond repair".<br> <br> The manner in which a perfectly working IPad can go from working to being \""beyond repair\"" is beyond me. When do we ever learn. Previous I sent an IPhone in for repair and had a similar unsatisfactory experience.<br> <br> The IPad beyond repair story iis nothing else but a case of negligence. I am demanding that they restore the iPad to the condition in which I sent it to them or replace it."""
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