1 reviews | Active since May 2009
I don't like being **** to
On Friday my phone stopped reading the SIM card, I took it to the Samsung shop in Clear water mall and after the technician checked that is was the SIM card reader he check that the was one in stock at the ifix store in the mall so he booked it in and told me it would be ready the next day, but I would receive a SMS and email to let me know when ifix would start working on it, the next afternoon I went into the Samsung store to find out what was happening and myself and the Samsung tech went to the ifix store and spoke to Andile who told me that the card reader for my phone hadn't arrived from Cape Town as yet but when I queried him about why it said the day before that it was in stock I was told it was the system that wasn't up to date, we then after some argument agreed that my phone would be fixed by the next afternoon at 1 otherwise I would take it further. I then left only to receive a SMS from ifix saying that the problem could not be recreated and I must bring my SIM in to test I did this 1st thing Sunday morning and once Innocent check that it wasn't the SIM but the reader he told me that the reader was never ordered. I DO NOT LIKE BEING **** TO DISGUSTING SERVICE IFIX
We apologize for what the technician has said to you. The technicians duty is to check stock availability before informing clients.
The Branch Manager has been in contact with you today to fix the problem.
We apologize for what the technician has said to you. The technicians duty is to check stock availability before informing clients.
The Branch Manager has been in contact with you today to fix the problem.
