How the mighty have Fallen

<p>Took my iphone 5 to WeFix in Melrose Arch, was told that a technician would look at it and provide feedback within 2 days. No Mail, No call - nothing. i waited 2 weeks before returning to store only to be told no-one had looked at it yet. When i complained all I was given was attitude - absolutely disgusting service. Why not just let me know at least that nothing had been done - for all I know if I hadent returned on my own accord I would never have heard from them again. I was perhaps one of their first customers when they opened as iFix having owned all the iphone models since iPhone 1, furthermore I have probably taken about 5 ipads there over the years. My immediate family owns 5 iphnes and 4 ipads currenly not to mention the macbooks myself and wife use daily. I will never set foot in your horrible stores again, as is always the case in SA unfortunatley you got where you were because of service and you will fall as a result of that too. To big to fail - Hah I know my tiny portion of business will mean little to you but bad service and attitude is pervasive and you Sirs have both. Irrelevant by your own success, writings on the wall.</p>