Horrific Nightmare - weFix Cape Gate - Stay away!

Today is the 16 Oct 2017. On the 11 Aug I took my Huawei P10 lite to weFix to ask if they could repair my cracked screen. Still waiting for parts. They cannot give me an ETA.

On 11 Aug I was told it would take about a week for them to source a new screen, and that it would take one hour to replace the screen once it comes. I paid a deposit of R785 and waited for them to call.

More than a month later they called to say the screen has arrived and that I can bring my phone in. When there, I was then told that it would actually take four hours to do the replacement. I left the phone there and waited for their call again.

I was then called to say that the back glass of my phone had broken during the repair and they would need to quote me for a new back glass. I argued that they were liable for this as they broke it. I explained that it was not necessary to break the back glass when replacing the front screen as is shown on the YouTube video called 'replace p10 lite screen'. They then changed their mind and decided that they would pay for the repairs to the back glass.

They then discovered that they had ordered the incorrect screen to begin with. They said they need to order a new screen and a back glass and would call me when it arrives.

Today is the 16 Oct, more than TWO MONTHS since requesting their services. Screen has NOT been repaired. My phone has been DAMAGED FURTHER by them. I'm R785 poorer. NO ETA for new parts.

I'm wondering why genuine Huawei parts would take this long, considering they are in Canal Walk.