Horrible service at 'weFix'

I don't think I will ever get worse service that what I've recieved at this store. I sent A BRAND NEW iPhone 7 to the store after it was dropped, little did I know I was *****ing myself over! After 3 weeks in the store, my home button won't work even though it was brought in and the phone tested to be perfect working condition! This technician guy has the audacity to tell me to claim from MY insurance!! A screen replacement was all I needed... they had called me in to come pick up the phone but I refused to take it back until it was sorted and I am still being called in to come see the techinician for a problem that is not being resolved! We are cautioned from repairing our phones from small cellphone repair shops but honestly we might actually be better off there.