Horrible Service

I booked in my device an iPhone 7 for a battery replacement on the 15th of June on your website and informed you that I will bring it in on the 25th at your Menlyn Branch, when I got there I was told they couldn't locate my booking moment's after I was told that they didn't have the battery yet to be replaced on my phone, the Ladies there were very unwelcoming and seemed uninterested in assisting me.

Imagine i wasted petrol coming from the Eastrand to Pretoria for nothing i wonder why was the branch at Mall of Africa closed coz there World class service was always afforded to clients.