1 reviews | Active since Jun 2017

08 Jun 2017, 16:05

Horrible *******s

<p>My iphone 5s had a cracked screen.</p> <p>However the device was in perfect working condition.</p> <p> </p> <p>When i collected my phone and got home i noticed my phones performance was not as it was before i dropped it off at WeFix.</p> <p> </p> <p>The very next day i called the store and the lady said i should bring the device back.</p> <p> </p> <p>When i arrived a different lady said to me they are sorry they cannot fix my phone.</p> <p> </p> <p>Really! So poor you cannot be. I cannot use my phone at all i literally had to buy myself a new phone because of intensity of the problem. My finger was being recognized by my touch sensor. My home screen button was also lose when i got my phone back.</p> <p> </p> <p>I then had to make a decision. I decided to switch to Huawei. I am pretty sure i will not experience such a ******* with them.</p> <p>The phone cannot be sold or even given away it is useless!</p> <p> </p> <p>You guys are disgusting!!!!!!</p>

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Replies (1)
weFix
weFix's reply09 Jun 2017, 07:08
Official

Good day

Please email *** with your job details so that I may investigate into what occurred. I sincerely apologize for your dissatisfaction in our service rendered.

Sincere regards,

Giselle Nareen - National Customer Experience Manager, on behalf of weFix