Horrible first experience....

I booked my Samsung in with iFix to repair my charging doc on Tuesday 3 Feb at 9AM. There were 3 ladies behind the counter, who could hardly crack a hello or even smile (- really not a friendly bunch of ladies- but that's not even the issue). <br> <br> I was told it would take 24hrs to repair the phone and confirmed that they had stock of the required part. Came back on Wednesday around 11am...and the phone was not fixed. Being a patient person, i said i would return later in the day. <br> <br> I came back the next morning (Thursday)- phone STILL not fixed. There was a lady there- i'm guessing the store manager who apologised and offered a 10% discount for the inconvenience. I was told it would take another 15 minutes, if i could please walk around and come back. Came back and sat in the store for another 30 minutes while they tried to repair some of the buttons that were now also NOT working- they worked before it came in the store. <br> <br> The best part of all of this is when it came time to pay the ladies could not process the so called 10% discount i was offered!!!! At that point i really couldn't be bothered and told her to just process the full amount! <br> <br>