Horrible experience from we fix canal walk!

I had such a horrible experience with We fix Canal Walk!!

I got my screen fixed in December.I paid R2000!To sort out my screen and I chose to go too we Fix cause I trusted that they would do a decent job .

Now literally two months later my phone been giving me issues which it never had .It randomly switches off and it my screen has become pixelated.

I sent we fix canal walk an email.No one bothered to respond.But when I was sending emails to get a quote .I was getting calls from We fix .Now no one has bothered to get back to me.

I went to the store(canal walk) and that was just a waste of my time.I mean I still have warranty .But they are deliberately trying to find a way not to be accountable.

My issue is I paid so much money and now literally two months later .No one can help me .Im told my phone has to be taken for an assessment.And only after that will management decide if my phone will be fixed with the warranty or not .I have no issues with the phone been taken for assessment but why should the warranty be questioned?!Its only been two months!!!And literally two months later I’m having the same problem which I paid for to get fixed!

I find it so unfair granted that I paid so much literally two months ago!why should I be liable for even more costs !!!had they done there work properly my screen shouldn’t be giving me any issues at all !

Now we fix canal walk doesn’t want to be helpful .They are busy picking at straws and trying to come up with any excuse to get more money out of me!