HORRIBLE customer service

<p>I thought the whole purpose of a website & email address is for queries & other general questions, but apparently WeFix does not know how to respond to emails nor do they know what time management is. I was told assessment takes about 1-2 working days which is reasonable, but the main issue I'm having here is the communication.</p> <p> </p> <p>I sent an email to inquire about my laptop & when it would be ready by - little did I know there is no such thing as a response. I had to go to the shop where I gave my laptop in to ask them since they do not know what COMMUNICATION is. It was the store situated in Cape Town CBD on Buitensingel, they might look all modern & 'up-to-date' but the service is HORRIFYING. I would not recommend anyone to get their laptop fixed at WeFix, they're expensive with an added bad service so NO it's not worth it. Really disappointed!</p>