1 reviews | Active since Apr 2017
Horrible and unsatisfactory service ..
<p>I booked in my iPhone 6s plus in December at Brooklyn Mall branch, with a problem of battery charging up to 2%. </p> <p>They replaced the doc connector and battery, little did I know they where you going to mess up my phone. TILL today, I don't have a phone. They have damaged my phone. My phone just restarts itself and I'm sick and tired of going to the store returning the phone a d it comes back with the same problem. And then the manager,Samantha, who is so *********** , calls me saying g they can't fix the phone (mind due, they are the ones who damaged my phone ) saying I should go claim it at my insurance. And I'm like who said I have I insurance for the phone?</p> <p>TILL today, I don't have a phone. The person who has borrowed me a phone wants their phone back and I'm going to be phoneless. This has caused so much inconvenience for me, I lost clients because of this. I don't trust anything g anymore they seems not to fix what they damaged. I want a phone. They must buy a phone,simple.</p> <p>What does CONSUMER PROTECTION ACT say by the way???? Maybe the need to be reminded of that... </p>
Good day
I would like to apologize on behalf of the store for the service that you received. Note that I would like to look into this for you with urgency. Please email me your job number if possible as well as your contact details and I will revert to you as soon as possible with assistance.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, on behalf of weFix
Good day
I would like to apologize on behalf of the store for the service that you received. Note that I would like to look into this for you with urgency. Please email me your job number if possible as well as your contact details and I will revert to you as soon as possible with assistance.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, on behalf of weFix
Hi Giselle
BN0667.2
********** 025
Hi Giselle
BN0667.2
********** 025
Hi Giselle BN06677.2
Hi Giselle BN06677.2
