NH
Nadieyah H

1 reviews | Active since Oct 2018

20 Sept 2019, 07:16

HAPPY CUSTOMER

I was super impressed with the service i received from the branch in Canal Walk. I took my old phone in for repairs. Samsung sent my old S4 to Wefix. Once the phone was received by Wefix, they kept me informed of the progress of the repairs. They also sent me a quote via e-mail and to to explain the process and what is needed. There were certain terminology that they used that I didn't understand. When I posed questions, it was responded to quite quickly. When they informed me that it was ready for collection, I was a bit confused as i had given it in at Samsung, and they sent it to Wefix, But, the notification of the completion and the process was included. The collection process was great too. So overall, should i have a problem with my phone, it will be my to go store .

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Replies (1)
weFix
weFix's reply08 Dec 2020, 09:45
Official
Good Morning Nadieyah,

We trust you are well!

Thank you for taking the time to send us this amazing review! We are so happy to hear that our weFix store was able to #MakeItBetter for you. This is exactly  the type of service we strive for. 

Customer service and Communication are very important to us and we glad your experience with us was great!

Have an amazing day.

Kind Regards,

weFix