AM
Amavel M

1 reviews | Active since Sept 2011

24 Sept 2015, 14:00

GREAT FRIENDLY ATTITUDE

After returning to VODACOM Customer Care in Umhlanga Gate 4 times in one day from Ballito, and receiving the most appauling service and treatment, 2 VODASHOPS suggested i go to iFix to have my phone repaired as it was urgent for me because all my business is conducted by my phone. iFix, Giselle and Shannon, understood my situation and promised me that they would have it repaired in 1 long long hour. 20mins later my phone was ready, and they charged me only R499.00.<br> Vodacom Customer Care quoted me R500-R600.00 and wanted to charge me R1102.00 for the battery only and two days waiting period. Thank you Giselle and Shannon at iFix for your great service. I will now ask GATEWAY management if i can put a iFix Display area infant of the Vodacom Customer Care shop,referring valuable customers to iFix. Thank you again.

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Replies (1)
weFix
weFix's reply28 Sept 2015, 10:46
Official
Hello Scatman,

Many thanks for your kind compliment. We really appreciate you taking the time for positive feedback and it means the world to us.

We're glad we could assist you and you can be sure to expect the same service if you ever need to return.

Warm regards
iFix