Fixed phone and customer trust

I lost patience with iFix after a series events which felt unacceptable from my perspective at the time, and expressed my displeasure in a rather pointed email.<br> <br> Deidre 'handled' me expertly, and her and the team at Canal Walk managed to turn my frown upside down. I can no continue to send everyone over there with their broken gadgets.<br> <br> A reminder to all the complainants (and to myself for future reference): There's a lot that can go wrong with high-tech gadgets, so the end result wouldn't always be the desired one. <br> <br> I also remember not too long ago having to take devices for repairs to difficult to find industrial locations, with short office hours and very long turnaround times (usually having to send it away somewhere). iFix branches are easy to reach, with fast workaround times.