GM
Galaletsang M

1 reviews | Active since May 2017

09 May 2017, 18:03

First it was the battery now the board? Wow

<p>My iPhone 6 died this one time and I tried charging it and it wouldn't nor switch on.I took it to WeFix Menlyn where they booked it in and I was sent a quote (as they should).They e-mailed me and said it was ready for collection,a month later it did the same thing and I'm like how? When they said the problem was battery and they had fixed it.I took it back cause it was still under warranty,and it was fixed again.The lady who was assisting me was very nice and told me to return it if the same problem persists.Guess what? It sure did (19 days later even).But this time I was told that they can't fix it as the problem is with the board this time.How? </p> <p>Why didn't they tell me they can't fix it the first time they had booked it in? What were the technicians doing to my board? They should have told me this before I paid for it the first time.So now I must go fetch a dead phone? </p>

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Replies (1)
weFix
weFix's reply10 May 2017, 09:23
Official

Good day

Please provide me with your contact details as well as your weFix job number if possible and I will look into this matter for you with urgency.

Sincerely,

Giselle Nareen - National Customer Experience Manager, on behalf of weFix