Extremely poor service.

On the 15th of Jan 2021, I took my apple watch in for repairs We fix, Canal Walk, Cape Town. For the first 2 weeks I had continuous communication regarding the progress of my repairs. After that the communication stopped. I have tried numerous times to email them (as there is no contact number) I have had no response to any of my emails. In my last email, I complained about their terrible service and requested to have my watch returned to me.