1 reviews | Active since Oct 2021
Extremely low to NO CUSTOMER SERVICE!!!
Your response time is quite pathetic, and I can't call any of your branches as no one picks up. Instead the voicemail refers me back to either e-mail, WhatsApp or the online chat which doesn't get answered within an acceptable timeframe either.
Your customer service seems poor at best, even at a sales level, so I can only imagine how ********** the after sale service must be. The numerous extremely negative Hello Peter reviews are off putting, and perhaps a precursor to the poor standards of customer service one should expect to receive from WeFix.
I will be posting this on Hello Peter, Google Reviews and every other social media platform available so other people who might consider doing business with you will be able to avoid the disappointment of dealing with sub-par service providers such as WeFix.
Thank you for taking the time to review us,
We are sincerely sorry to hear about your experience thus far.
We can assure you that this is not the kind of service we strive to provide our clients.
Furthermore, we see that our Team has responded and assisted you on our Whatsapp channel. Please advise if our response has been received as we do not locate previous emails or online queries.
Once again, we are sorry for any inconvenience and delay caused.
Regards,
weFix
Thank you for taking the time to review us,
We are sincerely sorry to hear about your experience thus far.
We can assure you that this is not the kind of service we strive to provide our clients.
Furthermore, we see that our Team has responded and assisted you on our Whatsapp channel. Please advise if our response has been received as we do not locate previous emails or online queries.
Once again, we are sorry for any inconvenience and delay caused.
Regards,
weFix
