Extremely disappointed in customer service regarding repairs and general service!

Extremely disappointed in customer service! Gave in my Mavic Pro, drone for repair on the 11th January 2018. The employees said it will take +- one week. The technician informed me the 2nd February(4weeks later) my drone is ready. Went to collect it when I discovered all my accessories when I booked in the drone was missing(charger plus all cables needed for drone/controller and a extra battery all gone) the technician then did not know were my stuff was only to discover after an hour on the phone it was send to their branch in cape town, I gave in my drone at wefix centurion Gauteng. It will be highly appreciated if I can get any assistance asap regarding my situation. My job number is:CNDJ036227. I accept full compensation if any of my accessories are gone or damaged.