1 reviews | Active since Aug 2015
Dont use Wefix Woodmead
I have on few occasions used Wefix in Buitensigel in Cape Town with excellent service, which is why now that I have relocated to JHB and had issues with my iphone went to Wefix Woodmead to get it repaired. What a disappointment in comparison.
They have had my phone for x2 days for repairs for a battery & screen replacement - the email update as of yesterday 6 pm saying that parts have been ordered. Today at 12:15 I sent them an email, the only way to get in touch with them at the store because if you call the number advertised on site you get a prerecorded message that they are busy repairing your phone.
In the email I at first asked if it would be ready for tomorrow for collection - with no response. My boyfriend also tried contacting them. No response and I have again at 14:35 just sent another email, asking for feedback as my phone is also used for work as I work from home. Will be surprised if I actually get any feedback.
I would NOT recommend Wefix Woodmead at all. Terrible service.
Thank you for taking the time to review us.
We're sorry for the service you feel you have been received from our Woodmead store.
Communication is very important to us and we do apologize for the delayed response from the store.
Your repair is being prioritized on our side and once completed you will be notified accordingly.
Furthermore should you require any assistance or feedback in future with regards to a repair, please send us an email to *** and our Customer Service Team will respond to you as efficiently as possible.
Kind Regards
weFix
Thank you for taking the time to review us.
We're sorry for the service you feel you have been received from our Woodmead store.
Communication is very important to us and we do apologize for the delayed response from the store.
Your repair is being prioritized on our side and once completed you will be notified accordingly.
Furthermore should you require any assistance or feedback in future with regards to a repair, please send us an email to *** and our Customer Service Team will respond to you as efficiently as possible.
Kind Regards
weFix
