MJ
Mia J

1 reviews | Active since Oct 2020

13 Oct 2020, 14:55

Don't go to weFix, EVER

About 3 months ago I had a problem with my phone, I took the device to weFix to see what the problem was. They gave it a clean etc. anyway, about a week later the same problem arose again, so naturally I took it back. I then waited for 3 WEEKS to get my phone fixed because they had to ship parts and what not. Now after 4 weeks of waiting weFix has the audacity to tell us they will not fix the phone. You know why? Here is what they said: "you have already had this device looked at someplace else." Mind you that I came to THEM the first time to get it fixed, not somewhere else. I cannot believe how unorganized they are, do they not keep tabs on who their previous customers are? This is officially week 5-ish of waiting for my blasted phone. Thanks weFix for absolutely nothing.

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Replies (1)
weFix
weFix's reply04 Dec 2020, 13:20
Official
Good day Mia,

We trust you are well and having a good week thus far.

We're truly to hear about your experience with our weFix store. Customer Service is very important to us.

Kindly send us your job number or contact details in order for us to look into this for you.

Kind regards

weFix