Doing business ... or not?
I wanted to call weFix Cape Town to see if they have a phone I need. No phone number available. I tried the chat bot. No response. Assume there is no desire to sell anything today. Odd.
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Replies (2)
weFix's replyOfficial
14 Dec 2023, 09:57Hi Steve,
Thank you for taking the time to review us,
We are sorry to hear that you have not been responded to as yet.
Our Team will reach out to you shortly.
We do apologize once again.
Regards,
weFix
Thank you for taking the time to review us,
We are sorry to hear that you have not been responded to as yet.
Our Team will reach out to you shortly.
We do apologize once again.
Regards,
weFix
weFix's reply14 Dec 2023, 09:57
Official
Hi Steve,
Thank you for taking the time to review us,
We are sorry to hear that you have not been responded to as yet.
Our Team will reach out to you shortly.
We do apologize once again.
Regards,
weFix
Thank you for taking the time to review us,
We are sorry to hear that you have not been responded to as yet.
Our Team will reach out to you shortly.
We do apologize once again.
Regards,
weFix
's updateReviewer Update
14 Dec 2023, 12:58The team has contacted me and I have the information I need. It remains amazing to me that I cannot call your company. Why have a policy of uncontactability? As much as AI promises cost savings and efficiency, you remain a retail business that needs human customers who like to talk to humans and not hang about on emails and chatbots, given the poor responsiveness of most companies on email and via chatbots. Very few work or provide the required information in a way that is human friendly. Maybe later. But not to date. Use it, don't use it.
's update14 Dec 2023, 12:58
Reviewer Update
The team has contacted me and I have the information I need. It remains amazing to me that I cannot call your company. Why have a policy of uncontactability? As much as AI promises cost savings and efficiency, you remain a retail business that needs human customers who like to talk to humans and not hang about on emails and chatbots, given the poor responsiveness of most companies on email and via chatbots. Very few work or provide the required information in a way that is human friendly. Maybe later. But not to date. Use it, don't use it.