EG
Eloise G

1 reviews | Active since Aug 2018

22 Aug 2018, 13:27

**** service from wefix Canal Walk

So my phone has been in repairs for months, since Feb and I got it back two weeks ago. The problem is I got it back without my simtray. So I can't use my phone which as you can imagine is very frustrating. Wefix in Canal Walk won't phone me back either, and hardly picks up the phone for that matter. I have been phoning for two weeks almost every day. When they do answer the phone they keep telling me how sorry they are that no one has phoned me back and that they will speak to the tech and phone within 10 - 15min and yet I am still waiting for an answer. The other answer I get is that the tech is not in yet and they will phone as soon as he is in.

Your customer service is non existent. It's a pitty I have to choose the amount of stars you get. I don't think you deserve a single one.

0
Replies (2)
EG
Eloise G's update22 Aug 2018, 19:32
Reviewer Update
So I spoke to the manager and hopefully it will be sorted out in a couple of days
weFix
weFix's reply22 Aug 2018, 19:44
Official

Good day

This is shocking and we are truly sorry about this. Would you mind emailing *** your contact and job details so that we can resolve this for you?

Sincere regards,

Giselle Nareen