PB
Pierre B
1 reviews | Active since Jan 2016
11 Jan 2016, 12:10
Clueless booking and response times
Booked a machine in for express fix, picked up 2 days later, tested machine, exact same issue, take back, was promised fixed by next day only for it to be put in the back of their cue and take another 4 days to fix, arrive at store after confirming machine has been fixed then told they are still working on it. Last time ill use IFIX
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weFix's replyOfficial
19 Jan 2016, 11:06Hello pierrembadenhors,
Good Afternoon Sir
My humble apologies for not getting this response to you sooner, I had posted this a while ago and goingthrough it all again I have noticed that none of my comments were actually posted, regardless we have failed you and I apologize.
In regards to the issue experienced with our Cape Town Branch I would also like to express my apologize and I thank you for your feed back as this is being looked into with the urgency that it deserves.
Should you ever need assistance in any matter please do not hestate to contact me personally and I will be sure to make sure that you are served with the professionalism that is expected.
Have lovley day further.
Joe Robinson
Western Cape Regional Manager
***
Good Afternoon Sir
My humble apologies for not getting this response to you sooner, I had posted this a while ago and goingthrough it all again I have noticed that none of my comments were actually posted, regardless we have failed you and I apologize.
In regards to the issue experienced with our Cape Town Branch I would also like to express my apologize and I thank you for your feed back as this is being looked into with the urgency that it deserves.
Should you ever need assistance in any matter please do not hestate to contact me personally and I will be sure to make sure that you are served with the professionalism that is expected.
Have lovley day further.
Joe Robinson
Western Cape Regional Manager
***
weFix's reply19 Jan 2016, 11:06
Official
Hello pierrembadenhors,
Good Afternoon Sir
My humble apologies for not getting this response to you sooner, I had posted this a while ago and goingthrough it all again I have noticed that none of my comments were actually posted, regardless we have failed you and I apologize.
In regards to the issue experienced with our Cape Town Branch I would also like to express my apologize and I thank you for your feed back as this is being looked into with the urgency that it deserves.
Should you ever need assistance in any matter please do not hestate to contact me personally and I will be sure to make sure that you are served with the professionalism that is expected.
Have lovley day further.
Joe Robinson
Western Cape Regional Manager
***
Good Afternoon Sir
My humble apologies for not getting this response to you sooner, I had posted this a while ago and goingthrough it all again I have noticed that none of my comments were actually posted, regardless we have failed you and I apologize.
In regards to the issue experienced with our Cape Town Branch I would also like to express my apologize and I thank you for your feed back as this is being looked into with the urgency that it deserves.
Should you ever need assistance in any matter please do not hestate to contact me personally and I will be sure to make sure that you are served with the professionalism that is expected.
Have lovley day further.
Joe Robinson
Western Cape Regional Manager
***