1 reviews | Active since Jun 2017

25 Jun 2017, 20:23

Broken charger from Wefix

<p>I have bought an IPhone 5 charger from WeFix almost 6 months back and it started saying "accessory not supported" I called the store and the lady told me to come in and bring the charger, when I got there they made me wait for such a long while just to see the problem for themselves as if I was lien ! Just because it doesn't always say that and only after couple hours of charging the phone starts to say that, the lady did not inform me over the phone that I will have to wait until they see the problem. They then gave me a new charger and after couple days it began to say "accessory not supported". I have paid a lot for the charger and during my first and 2nd visit I had clearly asked if this charger is original because I had a **** charger that used to say the exact same thing ! Furthermore the warrantee expires in couple days time and they say to me this charger warrantee will not be carried over because it is a swarp ! How is it my fault if their product is not working ? What do I do if the warrantee expires in couple days time and the charger doesn't work ? Exactly like it happened now but luckily I still have a few day left before the warrantee expires ! Extremely upset at this kind of service !</p>

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Replies (1)
weFix
weFix's reply26 Jun 2017, 09:54
Official

Good day

I am sorry that you had trouble with our cables. Please email *** with your contact details and job/invoice number so that I may resolve this matter for you.

Sincere regards,

Giselle Nareen - National Customer Experience Manager, on behalf of weFix