Beyond pathetic service - Avoid at all costs

Its a crying shame that you cannot give negative stars on this website. After an extremely bad experience at Melrose Arch weFix last year and a complaint on this very website, I was convinced by the reply rep to go back and get phone fixed, I duly did and it was sorted out in a day back then. Now when I go back this year, I am treated with disdain by the unfriendly staff and after being told to wait 2-3 business days just to get a quote, I duly call after 3 business days (eventually get through after and hour) as to expect them to get back to you is optimistic in the extreme. Once again I am just treated with contempt and told to wait another day for my quote. From a once truly great concept to a complete waste of time and money. Should have learnt from my previous horrific experience and the almost one a day complaints about their service on this website. Never again - to anyone who needs repairs, try smartfix. While I haven't been there yet I have heard that they resolve your issue on the spot without all the attitude. I am on my way to weFix to collect my as yet unlooked at phone to take to smartfix and will feedback on their service. Hell there is absolutely no way it can be remotely as bad as weFix. Save your self - skip these clowns completely - just read the reviews if you don't want to take my word for it