BAD SERVICE! WEFIX
I took a mobile device for repairs, accepted the quote and after 3 weeks enquired when the device will be finished (all by email, because Wefix system doesn't allow for phone calls for enquiries).
I received a email reply back from Wefix informing me "Quotation rejected" and the "new" quotation is now almost a R1000-00 more.
I accepted the 1st quote electronically (a few time because their system is not effective it seems) and I received confirmation back from Wefix my device's repair is in process, "waiting on parts".
Then to reject the 1st quotation and increase the quote without any explanation is a clear indication of a unprofessional, *********** and ***** company with obvious absence of any effective management to speak of.
I would have less trouble taking my device to a Pakistani repair shop!
DON'T EVER USE WEFIX, CANAL WALK!
We trust you are well and having a good week thus far.
We're sorry to hear about the service you have received from our Canal Walk store.
Customer Service and Communication are extremely important to us. Please could you send us your job number in order for us to further look into this?
You're welcome to send us an email to *** as well.
Kind regards
weFix
We trust you are well and having a good week thus far.
We're sorry to hear about the service you have received from our Canal Walk store.
Customer Service and Communication are extremely important to us. Please could you send us your job number in order for us to further look into this?
You're welcome to send us an email to *** as well.
Kind regards
weFix
