Bad service made worse by receptionist's attitude

<p>My husband took my phone to Tygervalley WeFix on Thursday 16/2/2017. He received a call during the morning to inform him the job was completed and that the phone can be collected. I went to the shop during lunch where I met Simone Peters who has a very condescending attitude. First she scoffed at me for coming to fetch my phone "already" and when I explained that my husband received a call, she spoke of him in a very disrespectful manner. According to her she sent him an email (which he never received) and tried to phone him back (no missed call on his phone) to tell him that he can in fact not collect the phone yet. I ended up waiting in the shop for my phone to be finished without receiving an apology for the confusion or the inconvenience caused. Although the whole experience was very dissatisfying, it was made so much worse by Simone.</p>