Bad quality goods and terrible service

Hi

On the 14 June (Job EG03928 » Invoices 6136)my wife got her I phone battery replaced at WeFix. 2.5 month later the battery was no longer working . She took it back to the same Wefix and was told that she had broken the battery and had to pay for a new one (Job EG03928.1 , Invoices 7899) .

I find this totally unacceptable. The battery came with. When I bought the voucher from OneDayOnly for the first battery it cleary stated ‘’ The battery is a manufacturer compatible replacement that comes with weFix's 3-month warranty”

I expect a refund asap!

Regards