ee
ernest.leburu.el ernest.leburu.el
1 reviews | Active since May 2016
05 Apr 2021, 13:56
Bad Customer Service
I took in my phone for the second time last month to fix the screen and a month later the screen doesn't work after paying R2700. I was promised to get feedback regarding my phone and its been 3 days without any feedback, your customer service is poor, pathetic and your prices are ridiculous and inconsistent.I want my phone back and forget about me using your service again.
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weFix's replyOfficial
06 Apr 2021, 10:46Good day Ernest,
We trust you are well and had a good weekend.
We are truly sorry for the lack of communication with regard to your device. The store is currently in the process of commencing with your in-warranty repair.
We do apologize once again for any inconvenience caused and can assure you this is being prioritized on our side.
You will be notified when your device is ready to be collected.
Best Regards,
weFix
We trust you are well and had a good weekend.
We are truly sorry for the lack of communication with regard to your device. The store is currently in the process of commencing with your in-warranty repair.
We do apologize once again for any inconvenience caused and can assure you this is being prioritized on our side.
You will be notified when your device is ready to be collected.
Best Regards,
weFix
weFix's reply06 Apr 2021, 10:46
Official
Good day Ernest,
We trust you are well and had a good weekend.
We are truly sorry for the lack of communication with regard to your device. The store is currently in the process of commencing with your in-warranty repair.
We do apologize once again for any inconvenience caused and can assure you this is being prioritized on our side.
You will be notified when your device is ready to be collected.
Best Regards,
weFix
We trust you are well and had a good weekend.
We are truly sorry for the lack of communication with regard to your device. The store is currently in the process of commencing with your in-warranty repair.
We do apologize once again for any inconvenience caused and can assure you this is being prioritized on our side.
You will be notified when your device is ready to be collected.
Best Regards,
weFix