Bad customer service

On their website they clearly state that you can place an order for a repair after which a consultant will contact you to let you know when they have stock available to perform the repair. At this point you can bring your cellphone to the store to complete the repair - https://wefix.co.za/how-it-works/.

I called the Somersetwest and the Stellenbosch branches. Neither had stock available to do the repair and both told me that my phone HAD to be there for 2- 3 weeks in order for them to order the parts.

Overall bad service and contradicting information on their processes.