BAD ATTITUDE

this company is so bad that every time you call or go to the shop to check your device no one knows anything and if the technician is not there they cant help you with anything they really give know how to spoil someone day. My device was booked at clearwater branch on the 30/10/2017 and i have spoken to different people such as Masego and Nomsa and they keeping telling me nothing in responds so today its the 17/11/2017 i call i get a responds that the technician is not there and there is nothing they can tell me that was nomsa responds. masego told me when i called last week 09:00am 17/11/2017 that the mall had no electricity she will call me back but even today nothing, i mean really how can we recomend such bad service from your consultants this is really not appreciated and we paying our money here its not like we taking credit from we fix can we get a better service form you people even they dont have customer service experience please maan.