ARROGANT, STINKING, APPALLING, FULL OF THEMSELVES ALTITUDE.

Senior Samsung Admin, Ntokozo Genlie Arrogant, full of himself, stinking attitude, He thinks he owns Samsung, he has a go **** yourself attitude. I took my Samsung Note 5, was in there before for poor workmanship my device stood there for 2 months, they replaced my mainboard, ended up damaging my LCD screen and back glass cover, this time around back glass cover lifted up, with the swollen battery which they failed to spot during the last repair. On second repair didn't even tell me what was done had to write emails for explanation. Their service is pathetic and their Technician Matimba Sambo is ***********. Family and friends don't take your devices to Samsung Wefix clearwatermall, their service is appalling and pathetic, they don't take accountability and responsibility, management at that branch is rotten, even Manager is not involved, they play hide and avoid to customers, be warned. If it wasn't for the love of Samsung brand could have switched to iPhone and am a premium customer only uses Note devices from phones to tablets. But the problem is not the brand but staff's stinking attitude. They forget their jobs and themselves exist their because of us customers and we pay their pay cheques #PatheticServiceMustFall