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agrieve A

1 reviews | Active since Aug 2017

11 Aug 2017, 15:43

3 months and still waiting....

<p>I took my iMac in for repairs to Melrose Arch WeFix.</p> <p>After taking more than 1 month to work out that the problem was the power pack I am still waiting for the repair to be complete.</p> <p>Despite multiple phone calls and visits to the shop during which promises are made to escalate the situation and promises to give me feedback; I am still waiting for the repairs and any feedback!</p> <p> </p> <p> </p>

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Replies (1)
weFix
weFix's reply12 Aug 2017, 08:32
Official

Good morning

I am sorry to see that this is your experience with us. Allow me to look into this and you will receive feedback soon.

Sincere regards,

Giselle Nareen - National Customer Experience Manager, on behalf of weFix