2 Phones - with problems - 2 months, and still no resolution, still not fixed what they broke.

<p>Hi WeFix team, </p> <p> </p> <p>My father and I had issues with our Samsung A5 phones. </p> <p>We took them to the WeFix Northgate Branch to be fixed. </p> <p> </p> <p>Phone 1: has an issue with the buttons not working, got it back after a few weeks, and then the screen stopped working. (So not usable)</p> <p> </p> <p>Phone 2: screen broke when I dropped it, I could use it for a little while after, but then it went black, took it in for a screen repair, came back and the screen is fixed, but the back button is not working .<br /> anymore. (Not Usable)</p> <p> </p> <p>Since then it has been 2 months where they now have both our phones and we have to call every few days, and all they say is sorry, they are waiting for stock, they have not contacted me once to update me. </p> <p> </p> <p>I complained on Hello Peter, and then they called my dad and not me saying they might not be able to fix the phone. (Taking advantage of his good heart)<br /><br /></p> <p> This is ridiculous, we have not been able to conduct our business as usual and need these phones working, as we already paid for it and we are worse off than before.</p> <p> </p> <p>Please contact me and not my father to let me know what is going on and when this will be fixed or give us working phones. </p> <p> </p> <p>Thanks </p> <p>Ivan</p>