SV
Sibonganjalo V

1 reviews | Active since Aug 2021

23 Aug 2021, 07:59

IF - The future

Good Day I would like to thank IF Insurance for a continued and consistent great service, I have dealt with IF on a few occasions and each and every single time they’ve been efficient, open and transparent. I have submitted 2 claims and had different experiences with these claims. One was quick and the other took longer as the country was battling with covid and increased volumes of claims. Even though they didn’t pay within the promised time the second time around, they communicated and communicated and kept me up to speed. And that deserves a compliment, feedback is everything whether good or bad. I will continue to support this business, the service is on another level. Kind regards Bonga

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Replies (1)
IF Insurance
IF Insurance's reply23 Aug 2021, 08:07
Official
Good day Mr Vinqi 

We indeed have had tough times. The peak of COVID really thought us the hard lesson of keeping a Client informed whether you have good or not so good news.

we appreciate you as a loyal Client that continues to even refer your Colleagues, Friends and Family to us.

Thank you for never shying away from giving us crucial feedback which is helpful for us growing.

We appreciate you.
IF Insurance Team

Best regards,