MG
Maiya G
1 reviews | Active since Nov 2021
17 Dec 2024, 15:36
ZERO SERVICE FROM ABSA,,,,,THEY JUST ***** YOUR MONEY MONTHLY
I CONTACTED ABSA INSURANCE AT 8.00AM IN THE MORNING, THEY LOGED MY CALL AND REPORT IT TO DIGICALL. I CALLED THEM 5 TIMES AND NO HAS CONTACTED ME. I EMAILED THEM MY ENQUIRE AND I CALL THE CALLS DROP, THE AGENTS PROMISE TO FOLLOW UP WITH DIGCALL AND CALL ME BACK BUT NO ONES EVER CALLS YOU BACK, ABSA JUST TAKE OUR MONEY EVERYONE WITH ZERO SERVICE OR CALL BACK OR ASSIST . MY CLAIM IS ***. NEXT EMAIL IS TO THE OUDSMANS.
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Absa Insurance Company Limited's replyOfficial
17 Dec 2024, 19:17Dear Maiya Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply17 Dec 2024, 19:17
Official
Dear Maiya Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe